Legal · Terms of Service — see also the Privacy Policy

Not a compliance or legal review. Closeout never certifies specs or lien waiver validity.

Legal

Closeout — Terms of Service

Version: CO-TERMS-2026-09-29-r1 Last updated: September 29, 2026

Honest scope: Closeout today is a localStorage demo with no real accounts. Soft-offer pricing on the site is not a firm checkout quote until a paid path (Stripe Checkout or a written pilot invoice) is live. These Terms apply when you create an account, start a paid pilot, or otherwise use Closeout as a hosted service beyond a throwaway demo.

1. Who we are

"Closeout," "we," and "us" mean DANS PROCLEAN SERVICES L.L.C., doing business as Workstack Software, a Florida limited liability company, operating Closeout (demo today at closeoutdocs.app). Contact: support@closeoutdocs.app.

These Terms are a contract between you (the general contractor or business user) and us. By creating an account, starting a paid pilot, or checking the box to accept, you agree to them. If you accept for a business, you confirm you have authority to bind that business.

2. The service

Closeout is online software that helps general contractors collect trade closeout documents: per-trade checklists, no-account subcontractor upload links, human accept or revision decisions, and a ZIP of accepted files only. Support is online by email, with optional screen sharing. We do not provide on-site visits.

Closeout is not:

  • compliance, legal, or contract-administration review
  • a certification that documents meet project specifications or that lien waivers are valid
  • a Procore (or other project-management) sync or integration unless we add that in a written product update
  • AI auto-classification of uploaded files
  • automatic chase email or SMS. Reminder text is a draft only until you approve and until email sending is live; you remain the sender of record for anything you send

You remain responsible for your subcontractors, contract requirements, what you accept or reject, and how you use the handover package.

3. Accounts and access

When hosted accounts exist, you (the GC) are responsible for accounts issued to your staff, for keeping passwords secure, and for activity under your logins. Share access only with people who need it. Tell us promptly at support@closeoutdocs.app if you suspect unauthorized access.

Subcontractors who upload via a token link you create do not get a full GC account. You are responsible for who receives those links and for what they submit.

4. Fees, pilots, soft offers, and refunds

Site pricing may show planned or soft-offer amounts. Until Checkout or a written pilot invoice is live, those figures are not a binding offer and are not a charge. The demo is free; nothing is charged until a paid path is live.

When you pay (Checkout or written invoice):

  • The fee and term are confirmed before charge.
  • Pilot periods do not auto-renew into a longer subscription unless you opt in in writing or at checkout.
  • Monthly and annual plans do renew automatically (see §4A).

Refunds (default):

  1. Soft-offer site prices are never refundable because they are not charges.
  2. After a paid pilot or subscription charge: if you cancel by email to support@closeoutdocs.app before the end of the paid term, we refund unused whole days on a pro-rata basis within 14 days of a clear cancel request.
  3. No refund after access is granted when (a) the amount charged is under $30, or (b) the paid term is 7 days or fewer — except if Closeout is unavailable for a material portion of the paid period due to our fault, in which case we will refund or credit a fair portion of that period.
  4. Chargebacks for "changed my mind" after substantial use may lead to account suspension.

We will update these Terms before any charge is made.

4A. Subscriptions and automatic renewal

This section applies when paid monthly or annual plans are live. Until then, soft-offer prices are not charges and nothing renews automatically.

  • Monthly and annual plans renew automatically at the end of each billing term, at the then-current price, charged to your payment method on file, until you cancel.
  • The price, billing interval, and renewal are shown before you pay. By subscribing, you agree to these Terms and our Privacy Policy.
  • How to cancel: through the payment-processor customer portal (when linked in your account and receipt emails) or by emailing support@closeoutdocs.app. Cancellation stops the next renewal; access continues through the end of the paid term.
  • Annual plans: we email you a reminder before renewal with the price and how to cancel.
  • Price changes apply only at your next renewal, after advance email notice.
  • Refunds follow §4.

5. Acceptable use

Use Closeout only for your own legitimate project closeout workflow. Do not upload unlawful content, malware, or try to break or overload the service. Do not scrape it to build a competing product. Do not put Social Security numbers, payment-card numbers, or unrelated personal data into uploads or free-text fields. You are responsible for instructing subcontractors not to upload unrelated personal data.

6. Your data and our software

You keep your rights in the project data and files you or your subcontractors upload for your projects. You give us permission to host and process that data only to provide, secure, and support the service, as described in our Privacy Policy. We own the Closeout software, branding, and documentation. We may use feedback you give us to improve the product without obligation to you.

7. Disclaimers

THE SERVICE IS PROVIDED "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. You remain responsible for project closeout judgment, lien and waiver validity, and contract administration. Accepting a file in Closeout is not a legal opinion that the document is correct or enforceable.

8. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICE IS LIMITED TO THE FEES YOU PAID US FOR CLOSEOUT IN THE THREE (3) MONTHS BEFORE THE CLAIM (or, for a short pilot, the fees you paid for that pilot; if you paid nothing, $100). WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR LOST-PROFIT DAMAGES (INCLUDING RETAINAGE, PROJECT DELAY, OR DISPUTED WAIVERS), EVEN IF ADVISED OF THE POSSIBILITY. Some places do not allow these limits; there, our liability is limited to the maximum the law permits.

9. Term and termination

You may stop using the service at any time. We may suspend or end access for breach of these Terms, non-payment, misuse, or if we discontinue the product. After your access ends, you may request an export of accepted-file metadata or a ZIP of accepted files within 14 days where available (see Privacy Policy for retention and deletion).

10. Changes

We may update these Terms. We will post the new version with a new version number and date and, for material changes, notify account holders by email where practical and ask for acceptance where required. Continued use after the effective date means you accept the updated Terms, except where law requires a different process.

11. Governing law

These Terms are governed by the laws of the State of Florida, excluding its conflict-of-law rules. Please try to resolve any issue informally by emailing support@closeoutdocs.app first.

Support: support@closeoutdocs.app Demands, attorney letters, or lawsuit threats: do not expect an automatic reply; they are routed through our legal intake for human review.

Not licensed legal advice — drafted for Dan's Workstack Software venture under DANS PROCLEAN SERVICES L.L.C.